Show your structured approach: Detect, Communicate, Mitigate, Resolve, Review. Emphasise communication cadence during the incident.
Look for a structured process: detect (alerts, user reports), triage (severity assessment, incident commander), communicate (status page, stakeholder updates), mitigate (rollback, feature flag, hotfix), resolve (root cause fix), and review (blameless post-mortem, action items). Best candidates mention communication templates and escalation paths.
Critical SRE skill. Tests composure under pressure and systematic thinking. Red flag: heroes who fix everything alone. Good sign: structured process with clear roles and communication.