Behavioural Mid Level

Tell me about a deal you lost that you expected to win. What happened and what did you learn?

Quick Tip

Show that you sought feedback from the prospect after losing, and name the specific change you made to your process as a result.

What good answers include

The best answers show genuine self-reflection: identifying where they lost the deal (missed buying signals, failed to engage a key stakeholder, underestimated competition), what they did to get a post-mortem from the prospect, and how they applied those lessons. Candidates who blame pricing or politics without self-reflection are concerning.

What interviewers are looking for

Reveals self-awareness and coachability. Everyone loses deals. The question is whether they learn from it. Ask: "What do you do differently now because of that loss?"

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