Describe your specific rituals: weekly cross-functional standup, shared launch checklist, monthly customer insight review. Show how each one solved a real communication gap.
Look for intentional communication design: regular cross-functional syncs, shared documentation, launch coordination processes, feedback channels from support to product, and scaling practices as the organisation grows. Best candidates discuss when to add process and when to remove it.
Tests organisational thinking. As products scale, communication breaks down between functions. PMs who proactively design communication systems prevent costly misalignment.